![]() Please direct students to the My ASU Service Center at my.asu.edu/service to get personalized support. Students now have 24/7 access to personalized help, create and track requests, and search student-centric knowledge articles through My ASU Help. Save the file in process monitor and e-mail it us. ASU has enhanced how students get support. ![]() Then, start Logger Pro and wait for Windows to tell you that it has crashed or for Logger Pro to eventually show up. Run the monitor (the default filters are fine). To figure out for sure what is causing the problem, download process monitor:.Be advised that repairing Quicktime installations can be tricky, and we have talked to some people who have eventually had to re-install Windows so they can get a working QuickTime install. We aren’t experts at QuickTime installation problems, but we can disable QuickTime so that Logger Pro will at least launch (although Logger Pro won’t play/analyze videos). If you can’t get Quicktime to uninstall, it is a good sign that QuickTime’s status is causing the problem with Logger Pro. Uninstall QuickTime from the Add/Remove Programs in the Windows Control Panel, and then re-install it from: Only for Logger Pro version 3.10.1 and below: something wrong with QuickTime.However, uninstalling and reinstalling LabView is a lot of work to do correctly, so don’t try this until you know that that is causing it (see step 7). LabView isn’t required for any part of Logger Pro, but LabView will work with our hardware and so we share some libraries with LabView if it is installed. This also can be caused by interactions with LabView libraries.Is your computer set to run in French-Canadian or another foreign language? Why won't Logger Pro launch on non-English Windows 10? (resolved).Run the Microsoft System File Checker tool: Ĭorrupted Windows files can mess up everything, this will check for (and fix) those.Updated versions of Logger Pro and a chart showing which version is recommended for each operating system is at Running an old version of Logger Pro on a new operating system will cause this problem. Make sure that you are running a version of Logger Pro that supports your operating system. Reboot the computer and try to start Logger Pro again.Logger Pro takes several minutes to start.Windows will close the program and notify you if a solution is available.” Logger Pro starts but you see a window that says: “A problem has caused the program to stop working correctly.While attempting to start Logger Pro, you may encounter the following issues: Windows: Why does Logger Pro hang, crash, or take several minutes to come up when I start it?
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